Account Verification on bigwinph
Verifying your account is how we protect your balance and make sure withdrawals reach the right wallet. We ask for a valid government-issued ID — a Philippine passport, driver's licence or national ID all work — alongside a selfie taken at the time of submission. Upload both through the verification section of your account settings. Once our team reviews your documents, your
account is cleared for full withdrawal access. Keeping your submitted details consistent with the e-wallet name on your GCash or Maya account prevents delays at the withdrawal stage.
- Open Account Settings — Go to the verification section inside your bigwinph account. The upload prompts are listed there clearly.
- Submit a Valid ID — Upload a clear photo of your Philippine passport, driver's licence or national ID as accepted documents.
- Add a Live Selfie — Take and submit a selfie at the time of upload so our team can match it to your submitted ID.
- Await Confirmation — We review submitted documents and notify you once your account is verified and full withdrawal access is enabled.